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Setup guides and straight answers. When a guide isn't enough, a real person is one tap away.

Getting started

Setting up your first device Naming devices and rooms Inviting household members

Devices

Can't connect: what to check first Dimming, night mode and child lock on Aura Kibble portions and mealtimes

Orders & delivery

Where's my order? Changing the delivery day Returns, the simple version

The app

Scenes and Routines, explained Switching language Adding a second property

Warranty & repairs

What the warranty covers Starting a repair Finding your invoice

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