What the warranty covers
Plain terms, no small print games. If a ZENTOS device fails on its own, we make it right.
Covered
Manufacturing and material faults. A device that stops working through no fault of yours is repaired or replaced, and we cover collection and return.
Faults present on arrival. Anything wrong out of the box is on us, immediately.
Installation by our technician. If a ZENTOS-authorized technician fitted it, their work is covered too.
Not covered
Accidental or liquid damage. Drops, spills, and power surges outside the device's rating.
Unauthorized repairs. A device opened or altered outside our service network.
The exact term and any regional specifics are in the product page FAQ and in our Terms. When in doubt, message us with the device and we'll tell you plainly.
Still stuck? That's on us. Message us and we'll walk you through it.
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